top of page
Frequently asked questions
Frequently asked questions
Barchart cmdtyView
Yes!
New content is always being added and is available to you across desktop, mobile, and in Excel.
For an android, please go to the Google Play Store and for the IOS, go to the App Store to download the app : cmdtyView finance.
https://static.wixstatic.com/media/undefined
https://static.wixstatic.com/media/9a812a_8ea4c99767b74862800a4f47ac0af604~mv2.jpeg
Links to desktop, mobile apps, cmdtyView, US cmdtyView
Desktop app: h(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)ttps://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1(https://urldefense.com/v3/__https:/play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PecRmQw0$)
The link for the IOS app: h(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)ttps://apps.apple.com/us/app/cmdtyview/id1500475984(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)
cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us(https://blueocean.aws.barchart.com/#/us)
US cmdtyView: https://cmdtyview.barchart.com/#/us(https://cmdtyview.barchart.com/#/us)
Your decisions depend on cutting-edge analytics. Get our best-in-class charting capabilities delivered to you on any device. Drag, drop, pan, add studies... we have it all and can support even the most advanced analytics including forward curves and seasonals.
https://static.wixstatic.com/media/undefined
cmdtyView comes packed with high-impact news services – the vast majority of which are included with your cmdtyView license. Whether you need the latest in USDA headlines, hard-hitting analysis of grain markets, or access to Dow Jones, cmdtyView has the feeds you need.
https://static.wixstatic.com/media/undefined
Take the data you already pay for and power your complex models directly in Excel – all as part of your cmdtyView Pro license. From simple quote requests to the build-out of forward curves and seasonal charts, cmdtyView Excel offers an easy and effective way power your workflows in Excel.
https://static.wixstatic.com/media/undefined
If you are experiencing problems with your excel add_in please check "Disabled Excel Add In"
Often when users experience Excel issues it is because their add-in has become disabled. To check you will want to look at the following folder path:
File>Options>Add-ins>Excel Add-ins Drawdown Menu>Disabled Items
If Barchart's add-in appears in the folder, enabling and restarting Excel should resolve the issue.
See screenshots for reference.
https://static.wixstatic.com/media/9a812a_94566e7fcaf949a183d08228c7f59f69~mv2.png
https://static.wixstatic.com/media/9a812a_ede3203cbab842e7bca0c539090f2ead~mv2.png
Usually when we see this #NAME issue and the addin is enabled, it's a conflicting addin in that is usually the culprit (such as Solver, Analysis Pack, or other real time data addins).
Deselecting the currently enabled add-ins/com-ins except cmdtyView's addins then restarting Excel should resolve the issue. If you go to the Excel Options> Addins> Manage: Excel Addins> Go section can you please try turning off any other addins and ensuring only Barchart's addins are enabled? Do the same for the Excel Options> Addins> Manage: COM Addins> Go section and then restart Excel:
If it's working after doing so, another addin is preventing Barchart's addins from processing the incoming data and will want to disable that addin when using Barchart's Excel addins.
Clear the cache + Supported browsers
Clearing the cache might solve your issue:
In your browser, there are 3 dots or horizontal lines top right.
Go there, select more tools, and clear down the cache and history.
Then hold the Control Key and Press F5. Close the browser and reopen.
Supported browsers are Chrome and Firefox.
You can also use this link to download the desktop app: (https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
https://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
Refreshing of the quotations
If you utilize CmdtyView's webportal:
Press CRTL+Shift+R to hard refresh and then close and reopen.
To hard refresh in desktop mode you will want to enter the following:
First press CRTL+Shift+D, this will open your developer tools menu
Then press CRTL+Shift+R to hard refresh
If you see any issues after, please right-click on a symbol having issues> Report Data Issue
This should fix any issues but if you are still experiencing any difficulties please contact support@bot-services.com
Links to desktop, mobile apps, cmdtyView, US cmdtyView
Desktop app: h(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)ttps://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1(https://urldefense.com/v3/__https:/play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PecRmQw0$)
The link for the IOS app: h(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)ttps://apps.apple.com/us/app/cmdtyview/id1500475984(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)
cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us(https://blueocean.aws.barchart.com/#/us)
US cmdtyView: https://cmdtyview.barchart.com/#/us(https://cmdtyview.barchart.com/#/us)
Frequently asked questions
Yes!
New content is always being added and is available to you across desktop, mobile, and in Excel.
For an android, please go to the Google Play Store and for the IOS, go to the App Store to download the app : cmdtyView finance.
https://static.wixstatic.com/media/undefined
https://static.wixstatic.com/media/9a812a_8ea4c99767b74862800a4f47ac0af604~mv2.jpeg
Links to desktop, mobile apps, cmdtyView, US cmdtyView
Desktop app: h(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)ttps://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1(https://urldefense.com/v3/__https:/play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PecRmQw0$)
The link for the IOS app: h(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)ttps://apps.apple.com/us/app/cmdtyview/id1500475984(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)
cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us(https://blueocean.aws.barchart.com/#/us)
US cmdtyView: https://cmdtyview.barchart.com/#/us(https://cmdtyview.barchart.com/#/us)
Your decisions depend on cutting-edge analytics. Get our best-in-class charting capabilities delivered to you on any device. Drag, drop, pan, add studies... we have it all and can support even the most advanced analytics including forward curves and seasonals.
https://static.wixstatic.com/media/undefined
cmdtyView comes packed with high-impact news services – the vast majority of which are included with your cmdtyView license. Whether you need the latest in USDA headlines, hard-hitting analysis of grain markets, or access to Dow Jones, cmdtyView has the feeds you need.
https://static.wixstatic.com/media/undefined
Take the data you already pay for and power your complex models directly in Excel – all as part of your cmdtyView Pro license. From simple quote requests to the build-out of forward curves and seasonal charts, cmdtyView Excel offers an easy and effective way power your workflows in Excel.
https://static.wixstatic.com/media/undefined
If you are experiencing problems with your excel add_in please check "Disabled Excel Add In"
Often when users experience Excel issues it is because their add-in has become disabled. To check you will want to look at the following folder path:
File>Options>Add-ins>Excel Add-ins Drawdown Menu>Disabled Items
If Barchart's add-in appears in the folder, enabling and restarting Excel should resolve the issue.
See screenshots for reference.
https://static.wixstatic.com/media/9a812a_94566e7fcaf949a183d08228c7f59f69~mv2.png
https://static.wixstatic.com/media/9a812a_ede3203cbab842e7bca0c539090f2ead~mv2.png
Usually when we see this #NAME issue and the addin is enabled, it's a conflicting addin in that is usually the culprit (such as Solver, Analysis Pack, or other real time data addins).
Deselecting the currently enabled add-ins/com-ins except cmdtyView's addins then restarting Excel should resolve the issue. If you go to the Excel Options> Addins> Manage: Excel Addins> Go section can you please try turning off any other addins and ensuring only Barchart's addins are enabled? Do the same for the Excel Options> Addins> Manage: COM Addins> Go section and then restart Excel:
If it's working after doing so, another addin is preventing Barchart's addins from processing the incoming data and will want to disable that addin when using Barchart's Excel addins.
Clear the cache + Supported browsers
Clearing the cache might solve your issue:
In your browser, there are 3 dots or horizontal lines top right.
Go there, select more tools, and clear down the cache and history.
Then hold the Control Key and Press F5. Close the browser and reopen.
Supported browsers are Chrome and Firefox.
You can also use this link to download the desktop app: (https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
https://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
Refreshing of the quotations
If you utilize CmdtyView's webportal:
Press CRTL+Shift+R to hard refresh and then close and reopen.
To hard refresh in desktop mode you will want to enter the following:
First press CRTL+Shift+D, this will open your developer tools menu
Then press CRTL+Shift+R to hard refresh
If you see any issues after, please right-click on a symbol having issues> Report Data Issue
This should fix any issues but if you are still experiencing any difficulties please contact support@bot-services.com
Links to desktop, mobile apps, cmdtyView, US cmdtyView
Desktop app: h(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)ttps://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1(https://urldefense.com/v3/__https:/play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PecRmQw0$)
The link for the IOS app: h(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)ttps://apps.apple.com/us/app/cmdtyview/id1500475984(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)
cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us(https://blueocean.aws.barchart.com/#/us)
US cmdtyView: https://cmdtyview.barchart.com/#/us(https://cmdtyview.barchart.com/#/us)
We pushed a new release of cmdtyView. This release includes the following:
Bid Manager
We added some new columns to the Bid Manager window including:
• Futures price
• Time (of Futures price)
• Cash price
We also added the ability to highlight various rows in the Bid Manager
https://static.wixstatic.com/media/9a812a_3b5bbfaae80c45f884210b37f3d3581f~mv2.png
CRM
• We added eSign support to the Contracts window of the CRM.
Quoteboard
• We added an enhanced color picker to the quoteboard for highlighting rows.
We pushed a new release of cmdtyView. This release includes the following:
Trade
• Added support for the Iceberg order type to Chart Trading, DOM and Order ticket where we show both the total quantity working and the 'show quantity.'
• Added scroll buttons to the DOM (can be hidden if desired)
Pop Outs
• Linked pop out windows for both the browser and Desktop versions of cmdtyView
• Changed the process for pop outs by removing the pop in icon.
Search & Symbol Browser
• Added a volume factor to search (typing 'A' returns 'A', 'AAPL', 'AMD', etc. E.g., shares with top volume)
• Reduced the tree results from 100 to 30 now that we have a volume factor.
• We update the Symbol Browser Instruments and Symbol Browser Tree with new equities, futures, etc. (or remove delisted) multiple times a day.
• Added ability to search for index instruments by symbol without leading $ (e.g., both SPX and $SPX queries will match $SPX instrument)
• We auto-publish the tree and search by 8:30am CST daily to catch new contracts and IPOs.
Support
• Added support for Zendesk to the cmdtyView in app support form.
A small production push for cmdtyView has been released. The details are as follow:
DOM Ladder
• Added First Notice Date to header
• Added Expiration Date to header
• Added OHLC to header
• Added seconds to timestamp
• Spreads and options menus added to the main nav for easier access
A new version of cmdtyView has been pushed to production, which includes some significant enhancements. Details are as follows:
Standalone Bid Manager
• Took the bid manager window we created for Hedge management and created a standalone version which does not require access to Hedge (meaning you don't have to be entitled or logged into Hedge separately)
• All of the other Hedge components on the Connect menu are hidden and only show the standalone Bid Manager (thus the reference to 'Standalone')
• It allows both consumers and producers of cash bids to work directly in cmdtyView without the need for the Barchart Admin or other tools
• There are two entitlements for the new standalone Bid Manager which include:
• BIDMGR (this gives users Read/Write capabilities for the standalone Bid Manager)
• BIDMGR_READ (this gives users a Read only access)
• You MUST BE entitled for Connect in order to get access to the standalone Bid Manager
• Lastly, 'Bid' window has been renamed to 'Bid Manager' which seems a bit more robust
• Note: This is a V1 of the new standalone Bid Manager.
Charts
• Added slick chart trading capabilities
• You will need a live trading account or simulator credentials from CQG in order to try it out
• Users can buy and sell futures using right click when set to Quick Order Mode
• Orders can be repositioned dynamically to a new price via drag and drop or updated/edited by clicking on the buy/sell annotations
• Added the Anchored VWAP study
• Added scrolling to the chart settings display dialog
https://static.wixstatic.com/media/9a812a_13a622004a0b4b2099565137b9d2835a~mv2.png
Hedge
• Renamed the Basis Trade window to Cash Offer
• The word 'Sell' was changed to 'Buy' on the execution buttons
• The Buy and Sell buttons at the top of the window have been removed
News
• Rebuilt the news window from the ground up
• Support for tickers in headlines
• Added a collapsible window on the left which includes filters to support our new Categories and Feeds hierarchy
https://static.wixstatic.com/media/9a812a_4503f13cf8de43adb43f74428ec73734~mv2.png
Trading
• Ground up rebuild of the DOM Ladder which is really dynamic.
• Consolidated the Accounts and Positions windows into a single window.
• Revamped the Accounts and Orders windows from scratch using our latest technology.
https://static.wixstatic.com/media/9a812a_faca5a185ec1441ea80d56e9d461ac48~mv2.png
https://static.wixstatic.com/media/9a812a_4503f13cf8de43adb43f74428ec73734~mv2.png
Search Bar
• Added support for expired futures contracts to the global search bar and to the Charts and Time Series windows
https://static.wixstatic.com/media/9a812a_826e1e8c7a164808a9e44ea8048d1079~mv2.png
Symbol Browser
• Added a new economics overview leaf so users can more easily find rates like Treasury and SOFR
• Added a CBOE leaf to Indexes > US Indexes
• Released a new version of the Symbol Browser API (v3.13.0) and now read the published tree from OpenSearch instead of a relational database which helps us out in various ways (performance, scale, deployment etc.)
Alerts
• Added scrolling to the Alerts dialog as long lists were being hidden
Miscellaneous
• Revamped our entire methodology for window linking.
• Redesigned the Blue Ocean login screen.
https://static.wixstatic.com/media/9a812a_2354f6cfafbb41d699d7563898b06e0a~mv2.png
Blue Ocean weather is an online, global weather data mapping / visualization application that offers some unique features that no other current weather mapping system provides. Please watch this video for a brief introduction/demonstration of Blue Ocean Weather
Four main reasons to use Blue Ocean Weather Mapping :
. Receive up to 10 maps daily by email based on your requests
. Worldwide coverage via weather stations or Satellite
. Cross boarder maps and crop area's within a country or continent
. Forecast Comparison Tools going back 60 days and forward 15
The total amount (sum) of precipitation over a user selected time period compared with the same time period of the 10 year rolling average for precipitation, in millimeters (mm) or inches (“). Example: For a 2 week period, a weather station recorded 80mm of precipitation. For the same time period, the 10 year rolling average for the same time period is 100mm. The recorded precipitation compared with the rolling average precipitation is -20mm. 80-100=-20.
The average temperature over a user selected time period, compared with average temperature of the same time period for the 10 year rolling average, in degrees Celsius (C) or Fahrenheit (f). Example:
For a 2 week period, a weather station recorded an average temperature of 15 degrees (C). For the same 2 week period, the 10 year rolling average was 18 degrees (C), the average temperature departure is -3 degrees
15-18 = -3
Growing degrees days (GDD) is defined as the sum of the number of average temperature degrees above a certain threshold base temperature and below a maximum threshold temperature, for a user designated time period.
o Corn/Soy
Thresholds: 10 and 30 degrees (C)
Example: a 5 day period has the average temperatures of: 7, 15, 16, 25 and 32
Corn/Soy GDDs for each day are: 0, 5, 6, 25, and 30 = 66 Corn/Soy GDD (in degrees (C))
Day 1 (7 degrees (C)) is below the 10 degree threshold therefore 0.
Day 5 is above the 30 degree threshold, therefore becomes a maximum value of 30
o Wheat Thresholds: 5 and 30 degrees (C)
Example: Wheat GDDs for each day are: 2, 10, 11, 20, and 30 = 73 Wheat GDD (in degrees (C)) o Cotton Thresholds: 15 and 38 degrees (C) Example: Cotton GDDs for each day are: 0, 0, 1, 10, and 32 = 43 Cotton GDD (in degrees (C))
Yes!
New content is always being added and is available to you across desktop, mobile, and in Excel.
For an android, please go to the Google Play Store and for the IOS, go to the App Store to download the app : cmdtyView finance.
https://static.wixstatic.com/media/undefined
https://static.wixstatic.com/media/9a812a_8ea4c99767b74862800a4f47ac0af604~mv2.jpeg
Links to desktop, mobile apps, cmdtyView, US cmdtyView
Desktop app: h(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)ttps://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1(https://urldefense.com/v3/__https:/play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PecRmQw0$)
The link for the IOS app: h(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)ttps://apps.apple.com/us/app/cmdtyview/id1500475984(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)
cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us(https://blueocean.aws.barchart.com/#/us)
US cmdtyView: https://cmdtyview.barchart.com/#/us(https://cmdtyview.barchart.com/#/us)
Your decisions depend on cutting-edge analytics. Get our best-in-class charting capabilities delivered to you on any device. Drag, drop, pan, add studies... we have it all and can support even the most advanced analytics including forward curves and seasonals.
https://static.wixstatic.com/media/undefined
cmdtyView comes packed with high-impact news services – the vast majority of which are included with your cmdtyView license. Whether you need the latest in USDA headlines, hard-hitting analysis of grain markets, or access to Dow Jones, cmdtyView has the feeds you need.
https://static.wixstatic.com/media/undefined
Take the data you already pay for and power your complex models directly in Excel – all as part of your cmdtyView Pro license. From simple quote requests to the build-out of forward curves and seasonal charts, cmdtyView Excel offers an easy and effective way power your workflows in Excel.
https://static.wixstatic.com/media/undefined
If you are experiencing problems with your excel add_in please check "Disabled Excel Add In"
Often when users experience Excel issues it is because their add-in has become disabled. To check you will want to look at the following folder path:
File>Options>Add-ins>Excel Add-ins Drawdown Menu>Disabled Items
If Barchart's add-in appears in the folder, enabling and restarting Excel should resolve the issue.
See screenshots for reference.
https://static.wixstatic.com/media/9a812a_94566e7fcaf949a183d08228c7f59f69~mv2.png
https://static.wixstatic.com/media/9a812a_ede3203cbab842e7bca0c539090f2ead~mv2.png
Usually when we see this #NAME issue and the addin is enabled, it's a conflicting addin in that is usually the culprit (such as Solver, Analysis Pack, or other real time data addins).
Deselecting the currently enabled add-ins/com-ins except cmdtyView's addins then restarting Excel should resolve the issue. If you go to the Excel Options> Addins> Manage: Excel Addins> Go section can you please try turning off any other addins and ensuring only Barchart's addins are enabled? Do the same for the Excel Options> Addins> Manage: COM Addins> Go section and then restart Excel:
If it's working after doing so, another addin is preventing Barchart's addins from processing the incoming data and will want to disable that addin when using Barchart's Excel addins.
Clear the cache + Supported browsers
Clearing the cache might solve your issue:
In your browser, there are 3 dots or horizontal lines top right.
Go there, select more tools, and clear down the cache and history.
Then hold the Control Key and Press F5. Close the browser and reopen.
Supported browsers are Chrome and Firefox.
You can also use this link to download the desktop app: (https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
https://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
Refreshing of the quotations
If you utilize CmdtyView's webportal:
Press CRTL+Shift+R to hard refresh and then close and reopen.
To hard refresh in desktop mode you will want to enter the following:
First press CRTL+Shift+D, this will open your developer tools menu
Then press CRTL+Shift+R to hard refresh
If you see any issues after, please right-click on a symbol having issues> Report Data Issue
This should fix any issues but if you are still experiencing any difficulties please contact support@bot-services.com
Links to desktop, mobile apps, cmdtyView, US cmdtyView
Desktop app: h(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)ttps://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1(https://urldefense.com/v3/__https:/play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PecRmQw0$)
The link for the IOS app: h(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)ttps://apps.apple.com/us/app/cmdtyview/id1500475984(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)
cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us(https://blueocean.aws.barchart.com/#/us)
US cmdtyView: https://cmdtyview.barchart.com/#/us(https://cmdtyview.barchart.com/#/us)
We pushed a new release of cmdtyView. This release includes the following:
Bid Manager
We added some new columns to the Bid Manager window including:
• Futures price
• Time (of Futures price)
• Cash price
We also added the ability to highlight various rows in the Bid Manager
https://static.wixstatic.com/media/9a812a_3b5bbfaae80c45f884210b37f3d3581f~mv2.png
CRM
• We added eSign support to the Contracts window of the CRM.
Quoteboard
• We added an enhanced color picker to the quoteboard for highlighting rows.
We pushed a new release of cmdtyView. This release includes the following:
Trade
• Added support for the Iceberg order type to Chart Trading, DOM and Order ticket where we show both the total quantity working and the 'show quantity.'
• Added scroll buttons to the DOM (can be hidden if desired)
Pop Outs
• Linked pop out windows for both the browser and Desktop versions of cmdtyView
• Changed the process for pop outs by removing the pop in icon.
Search & Symbol Browser
• Added a volume factor to search (typing 'A' returns 'A', 'AAPL', 'AMD', etc. E.g., shares with top volume)
• Reduced the tree results from 100 to 30 now that we have a volume factor.
• We update the Symbol Browser Instruments and Symbol Browser Tree with new equities, futures, etc. (or remove delisted) multiple times a day.
• Added ability to search for index instruments by symbol without leading $ (e.g., both SPX and $SPX queries will match $SPX instrument)
• We auto-publish the tree and search by 8:30am CST daily to catch new contracts and IPOs.
Support
• Added support for Zendesk to the cmdtyView in app support form.
A small production push for cmdtyView has been released. The details are as follow:
DOM Ladder
• Added First Notice Date to header
• Added Expiration Date to header
• Added OHLC to header
• Added seconds to timestamp
• Spreads and options menus added to the main nav for easier access
A new version of cmdtyView has been pushed to production, which includes some significant enhancements. Details are as follows:
Standalone Bid Manager
• Took the bid manager window we created for Hedge management and created a standalone version which does not require access to Hedge (meaning you don't have to be entitled or logged into Hedge separately)
• All of the other Hedge components on the Connect menu are hidden and only show the standalone Bid Manager (thus the reference to 'Standalone')
• It allows both consumers and producers of cash bids to work directly in cmdtyView without the need for the Barchart Admin or other tools
• There are two entitlements for the new standalone Bid Manager which include:
• BIDMGR (this gives users Read/Write capabilities for the standalone Bid Manager)
• BIDMGR_READ (this gives users a Read only access)
• You MUST BE entitled for Connect in order to get access to the standalone Bid Manager
• Lastly, 'Bid' window has been renamed to 'Bid Manager' which seems a bit more robust
• Note: This is a V1 of the new standalone Bid Manager.
Charts
• Added slick chart trading capabilities
• You will need a live trading account or simulator credentials from CQG in order to try it out
• Users can buy and sell futures using right click when set to Quick Order Mode
• Orders can be repositioned dynamically to a new price via drag and drop or updated/edited by clicking on the buy/sell annotations
• Added the Anchored VWAP study
• Added scrolling to the chart settings display dialog
https://static.wixstatic.com/media/9a812a_13a622004a0b4b2099565137b9d2835a~mv2.png
Hedge
• Renamed the Basis Trade window to Cash Offer
• The word 'Sell' was changed to 'Buy' on the execution buttons
• The Buy and Sell buttons at the top of the window have been removed
News
• Rebuilt the news window from the ground up
• Support for tickers in headlines
• Added a collapsible window on the left which includes filters to support our new Categories and Feeds hierarchy
https://static.wixstatic.com/media/9a812a_4503f13cf8de43adb43f74428ec73734~mv2.png
Trading
• Ground up rebuild of the DOM Ladder which is really dynamic.
• Consolidated the Accounts and Positions windows into a single window.
• Revamped the Accounts and Orders windows from scratch using our latest technology.
https://static.wixstatic.com/media/9a812a_faca5a185ec1441ea80d56e9d461ac48~mv2.png
https://static.wixstatic.com/media/9a812a_4503f13cf8de43adb43f74428ec73734~mv2.png
Search Bar
• Added support for expired futures contracts to the global search bar and to the Charts and Time Series windows
https://static.wixstatic.com/media/9a812a_826e1e8c7a164808a9e44ea8048d1079~mv2.png
Symbol Browser
• Added a new economics overview leaf so users can more easily find rates like Treasury and SOFR
• Added a CBOE leaf to Indexes > US Indexes
• Released a new version of the Symbol Browser API (v3.13.0) and now read the published tree from OpenSearch instead of a relational database which helps us out in various ways (performance, scale, deployment etc.)
Alerts
• Added scrolling to the Alerts dialog as long lists were being hidden
Miscellaneous
• Revamped our entire methodology for window linking.
• Redesigned the Blue Ocean login screen.
https://static.wixstatic.com/media/9a812a_2354f6cfafbb41d699d7563898b06e0a~mv2.png
Blue Ocean weather is an online, global weather data mapping / visualization application that offers some unique features that no other current weather mapping system provides. Please watch this video for a brief introduction/demonstration of Blue Ocean Weather
Four main reasons to use Blue Ocean Weather Mapping :
. Receive up to 10 maps daily by email based on your requests
. Worldwide coverage via weather stations or Satellite
. Cross boarder maps and crop area's within a country or continent
. Forecast Comparison Tools going back 60 days and forward 15
The total amount (sum) of precipitation over a user selected time period compared with the same time period of the 10 year rolling average for precipitation, in millimeters (mm) or inches (“). Example: For a 2 week period, a weather station recorded 80mm of precipitation. For the same time period, the 10 year rolling average for the same time period is 100mm. The recorded precipitation compared with the rolling average precipitation is -20mm. 80-100=-20.
The average temperature over a user selected time period, compared with average temperature of the same time period for the 10 year rolling average, in degrees Celsius (C) or Fahrenheit (f). Example:
For a 2 week period, a weather station recorded an average temperature of 15 degrees (C). For the same 2 week period, the 10 year rolling average was 18 degrees (C), the average temperature departure is -3 degrees
15-18 = -3
Growing degrees days (GDD) is defined as the sum of the number of average temperature degrees above a certain threshold base temperature and below a maximum threshold temperature, for a user designated time period.
o Corn/Soy
Thresholds: 10 and 30 degrees (C)
Example: a 5 day period has the average temperatures of: 7, 15, 16, 25 and 32
Corn/Soy GDDs for each day are: 0, 5, 6, 25, and 30 = 66 Corn/Soy GDD (in degrees (C))
Day 1 (7 degrees (C)) is below the 10 degree threshold therefore 0.
Day 5 is above the 30 degree threshold, therefore becomes a maximum value of 30
o Wheat Thresholds: 5 and 30 degrees (C)
Example: Wheat GDDs for each day are: 2, 10, 11, 20, and 30 = 73 Wheat GDD (in degrees (C)) o Cotton Thresholds: 15 and 38 degrees (C) Example: Cotton GDDs for each day are: 0, 0, 1, 10, and 32 = 43 Cotton GDD (in degrees (C))
Frequently asked questions
Yes!
New content is always being added and is available to you across desktop, mobile, and in Excel.
For an android, please go to the Google Play Store and for the IOS, go to the App Store to download the app : cmdtyView finance.
https://static.wixstatic.com/media/undefined
https://static.wixstatic.com/media/9a812a_8ea4c99767b74862800a4f47ac0af604~mv2.jpeg
Links to desktop, mobile apps, cmdtyView, US cmdtyView
Desktop app: h(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)ttps://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1(https://urldefense.com/v3/__https:/play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PecRmQw0$)
The link for the IOS app: h(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)ttps://apps.apple.com/us/app/cmdtyview/id1500475984(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)
cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us(https://blueocean.aws.barchart.com/#/us)
US cmdtyView: https://cmdtyview.barchart.com/#/us(https://cmdtyview.barchart.com/#/us)
Your decisions depend on cutting-edge analytics. Get our best-in-class charting capabilities delivered to you on any device. Drag, drop, pan, add studies... we have it all and can support even the most advanced analytics including forward curves and seasonals.
https://static.wixstatic.com/media/undefined
cmdtyView comes packed with high-impact news services – the vast majority of which are included with your cmdtyView license. Whether you need the latest in USDA headlines, hard-hitting analysis of grain markets, or access to Dow Jones, cmdtyView has the feeds you need.
https://static.wixstatic.com/media/undefined
Take the data you already pay for and power your complex models directly in Excel – all as part of your cmdtyView Pro license. From simple quote requests to the build-out of forward curves and seasonal charts, cmdtyView Excel offers an easy and effective way power your workflows in Excel.
https://static.wixstatic.com/media/undefined
If you are experiencing problems with your excel add_in please check "Disabled Excel Add In"
Often when users experience Excel issues it is because their add-in has become disabled. To check you will want to look at the following folder path:
File>Options>Add-ins>Excel Add-ins Drawdown Menu>Disabled Items
If Barchart's add-in appears in the folder, enabling and restarting Excel should resolve the issue.
See screenshots for reference.
https://static.wixstatic.com/media/9a812a_94566e7fcaf949a183d08228c7f59f69~mv2.png
https://static.wixstatic.com/media/9a812a_ede3203cbab842e7bca0c539090f2ead~mv2.png
Usually when we see this #NAME issue and the addin is enabled, it's a conflicting addin in that is usually the culprit (such as Solver, Analysis Pack, or other real time data addins).
Deselecting the currently enabled add-ins/com-ins except cmdtyView's addins then restarting Excel should resolve the issue. If you go to the Excel Options> Addins> Manage: Excel Addins> Go section can you please try turning off any other addins and ensuring only Barchart's addins are enabled? Do the same for the Excel Options> Addins> Manage: COM Addins> Go section and then restart Excel:
If it's working after doing so, another addin is preventing Barchart's addins from processing the incoming data and will want to disable that addin when using Barchart's Excel addins.
Clear the cache + Supported browsers
Clearing the cache might solve your issue:
In your browser, there are 3 dots or horizontal lines top right.
Go there, select more tools, and clear down the cache and history.
Then hold the Control Key and Press F5. Close the browser and reopen.
Supported browsers are Chrome and Firefox.
You can also use this link to download the desktop app: (https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
https://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
Refreshing of the quotations
If you utilize CmdtyView's webportal:
Press CRTL+Shift+R to hard refresh and then close and reopen.
To hard refresh in desktop mode you will want to enter the following:
First press CRTL+Shift+D, this will open your developer tools menu
Then press CRTL+Shift+R to hard refresh
If you see any issues after, please right-click on a symbol having issues> Report Data Issue
This should fix any issues but if you are still experiencing any difficulties please contact support@bot-services.com
Links to desktop, mobile apps, cmdtyView, US cmdtyView
Desktop app: h(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)ttps://www.barchart.com/cmdty/trading/cmdtyview/desktop(https://www.barchart.com/cmdty/trading/cmdtyview/desktop)
The link for the app on Android: https://play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1(https://urldefense.com/v3/__https:/play.google.com/store/apps/details?id=com.barchart.cmdtyview&pli=1__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PecRmQw0$)
The link for the IOS app: h(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)ttps://apps.apple.com/us/app/cmdtyview/id1500475984(https://urldefense.com/v3/__https:/apps.apple.com/us/app/cmdtyview/id1500475984__;!!DVD40X1s!KOv5S77IhFRwFONEcK1LqVsp7FZV1xXTLD2_qruGw_NKz0qDwyRSCMwRpgD564beivNainSvwKdIVaHdL4YOMU8PIHAuVPI$)
cmdtyView on the browser: https://blueocean.aws.barchart.com/#/us(https://blueocean.aws.barchart.com/#/us)
US cmdtyView: https://cmdtyview.barchart.com/#/us(https://cmdtyview.barchart.com/#/us)
We pushed a new release of cmdtyView. This release includes the following:
Bid Manager
We added some new columns to the Bid Manager window including:
• Futures price
• Time (of Futures price)
• Cash price
We also added the ability to highlight various rows in the Bid Manager
https://static.wixstatic.com/media/9a812a_3b5bbfaae80c45f884210b37f3d3581f~mv2.png
CRM
• We added eSign support to the Contracts window of the CRM.
Quoteboard
• We added an enhanced color picker to the quoteboard for highlighting rows.
We pushed a new release of cmdtyView. This release includes the following:
Trade
• Added support for the Iceberg order type to Chart Trading, DOM and Order ticket where we show both the total quantity working and the 'show quantity.'
• Added scroll buttons to the DOM (can be hidden if desired)
Pop Outs
• Linked pop out windows for both the browser and Desktop versions of cmdtyView
• Changed the process for pop outs by removing the pop in icon.
Search & Symbol Browser
• Added a volume factor to search (typing 'A' returns 'A', 'AAPL', 'AMD', etc. E.g., shares with top volume)
• Reduced the tree results from 100 to 30 now that we have a volume factor.
• We update the Symbol Browser Instruments and Symbol Browser Tree with new equities, futures, etc. (or remove delisted) multiple times a day.
• Added ability to search for index instruments by symbol without leading $ (e.g., both SPX and $SPX queries will match $SPX instrument)
• We auto-publish the tree and search by 8:30am CST daily to catch new contracts and IPOs.
Support
• Added support for Zendesk to the cmdtyView in app support form.
A small production push for cmdtyView has been released. The details are as follow:
DOM Ladder
• Added First Notice Date to header
• Added Expiration Date to header
• Added OHLC to header
• Added seconds to timestamp
• Spreads and options menus added to the main nav for easier access
A new version of cmdtyView has been pushed to production, which includes some significant enhancements. Details are as follows:
Standalone Bid Manager
• Took the bid manager window we created for Hedge management and created a standalone version which does not require access to Hedge (meaning you don't have to be entitled or logged into Hedge separately)
• All of the other Hedge components on the Connect menu are hidden and only show the standalone Bid Manager (thus the reference to 'Standalone')
• It allows both consumers and producers of cash bids to work directly in cmdtyView without the need for the Barchart Admin or other tools
• There are two entitlements for the new standalone Bid Manager which include:
• BIDMGR (this gives users Read/Write capabilities for the standalone Bid Manager)
• BIDMGR_READ (this gives users a Read only access)
• You MUST BE entitled for Connect in order to get access to the standalone Bid Manager
• Lastly, 'Bid' window has been renamed to 'Bid Manager' which seems a bit more robust
• Note: This is a V1 of the new standalone Bid Manager.
Charts
• Added slick chart trading capabilities
• You will need a live trading account or simulator credentials from CQG in order to try it out
• Users can buy and sell futures using right click when set to Quick Order Mode
• Orders can be repositioned dynamically to a new price via drag and drop or updated/edited by clicking on the buy/sell annotations
• Added the Anchored VWAP study
• Added scrolling to the chart settings display dialog
https://static.wixstatic.com/media/9a812a_13a622004a0b4b2099565137b9d2835a~mv2.png
Hedge
• Renamed the Basis Trade window to Cash Offer
• The word 'Sell' was changed to 'Buy' on the execution buttons
• The Buy and Sell buttons at the top of the window have been removed
News
• Rebuilt the news window from the ground up
• Support for tickers in headlines
• Added a collapsible window on the left which includes filters to support our new Categories and Feeds hierarchy
https://static.wixstatic.com/media/9a812a_4503f13cf8de43adb43f74428ec73734~mv2.png
Trading
• Ground up rebuild of the DOM Ladder which is really dynamic.
• Consolidated the Accounts and Positions windows into a single window.
• Revamped the Accounts and Orders windows from scratch using our latest technology.
https://static.wixstatic.com/media/9a812a_faca5a185ec1441ea80d56e9d461ac48~mv2.png
https://static.wixstatic.com/media/9a812a_4503f13cf8de43adb43f74428ec73734~mv2.png
Search Bar
• Added support for expired futures contracts to the global search bar and to the Charts and Time Series windows
https://static.wixstatic.com/media/9a812a_826e1e8c7a164808a9e44ea8048d1079~mv2.png
Symbol Browser
• Added a new economics overview leaf so users can more easily find rates like Treasury and SOFR
• Added a CBOE leaf to Indexes > US Indexes
• Released a new version of the Symbol Browser API (v3.13.0) and now read the published tree from OpenSearch instead of a relational database which helps us out in various ways (performance, scale, deployment etc.)
Alerts
• Added scrolling to the Alerts dialog as long lists were being hidden
Miscellaneous
• Revamped our entire methodology for window linking.
• Redesigned the Blue Ocean login screen.
https://static.wixstatic.com/media/9a812a_2354f6cfafbb41d699d7563898b06e0a~mv2.png
Blue Ocean weather is an online, global weather data mapping / visualization application that offers some unique features that no other current weather mapping system provides. Please watch this video for a brief introduction/demonstration of Blue Ocean Weather
Four main reasons to use Blue Ocean Weather Mapping :
. Receive up to 10 maps daily by email based on your requests
. Worldwide coverage via weather stations or Satellite
. Cross boarder maps and crop area's within a country or continent
. Forecast Comparison Tools going back 60 days and forward 15
The total amount (sum) of precipitation over a user selected time period compared with the same time period of the 10 year rolling average for precipitation, in millimeters (mm) or inches (“). Example: For a 2 week period, a weather station recorded 80mm of precipitation. For the same time period, the 10 year rolling average for the same time period is 100mm. The recorded precipitation compared with the rolling average precipitation is -20mm. 80-100=-20.
The average temperature over a user selected time period, compared with average temperature of the same time period for the 10 year rolling average, in degrees Celsius (C) or Fahrenheit (f). Example:
For a 2 week period, a weather station recorded an average temperature of 15 degrees (C). For the same 2 week period, the 10 year rolling average was 18 degrees (C), the average temperature departure is -3 degrees
15-18 = -3
Growing degrees days (GDD) is defined as the sum of the number of average temperature degrees above a certain threshold base temperature and below a maximum threshold temperature, for a user designated time period.
o Corn/Soy
Thresholds: 10 and 30 degrees (C)
Example: a 5 day period has the average temperatures of: 7, 15, 16, 25 and 32
Corn/Soy GDDs for each day are: 0, 5, 6, 25, and 30 = 66 Corn/Soy GDD (in degrees (C))
Day 1 (7 degrees (C)) is below the 10 degree threshold therefore 0.
Day 5 is above the 30 degree threshold, therefore becomes a maximum value of 30
o Wheat Thresholds: 5 and 30 degrees (C)
Example: Wheat GDDs for each day are: 2, 10, 11, 20, and 30 = 73 Wheat GDD (in degrees (C)) o Cotton Thresholds: 15 and 38 degrees (C) Example: Cotton GDDs for each day are: 0, 0, 1, 10, and 32 = 43 Cotton GDD (in degrees (C))
bottom of page